Shipping policy

Shipping Policy

Thank you for shopping with Meltem & Co.! Here's everything you need to know about how we ship your orders.

Processing Time All orders are processed within 2–5 business days (excluding weekends and public holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Times Standard shipping typically takes 7–15 business days after dispatch, depending on your location. Please note that international orders may be subject to customs clearance delays beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has shipped, you'll receive an email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at hello@meltemcocom and we'll do our best to help resolve the issue.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the order total.